Discover Piano School At Home Lessons

Terms and Conditions 

By paying for and attending Discover Piano School classes you are agreeing to our terms and conditions.

Term Dates

Classes are held during the school term in line with the Queensland Department of Education School Calendar.

No lessons are held during school holidays nor public holidays.

Fees and Payment

Lessons conducted at the student’s home are charged at $44 per 30 minute lesson.

 Fees are invoiced by the term and to be paid online. Payment is required before the start of each term and is non-refundable.

Absence and Lesson Cancellations

If a lesson is cancelled by the client for any reason, it will not be refunded. A video lesson may be accessed for the lesson missed.  

If a lesson needs to be cancelled by the teacher you will be notified by email and text. Refunds will be given in the case of a cancelled lesson by the teacher, either as a credit in the invoice for the following term, or directly into your bank account.

Portal

As a Discover Piano School parent you will have access to your own online portal. This enables you to see your timetables, invoices, extra downloads, lesson notes, news and communications and keep a practice log. Information may be communicated through this portal so it is important that you check it on occasion. Important information will be emailed as well.

Photographs

Discover Piano School may occasionally take photographs/videos of lessons and may use these in marketing materials and/or social media. Please state specifically if you would prefer your child not to be used in photographs/videos used for these purposes.

Data Protection and Online Security

In order to book lessons with us you will need to provide us with your email address, name, child’s name, child’s date of birth and phone number. These details enable us to contact you regarding your lessons, add your child to class lists, and ensure that lessons are tailored according to their age.

We upload the information that you provide to a portal, managed by My Music Staff which is GDPR-compliant. If you would like to view the privacy policy of My Music Staff or Stripe (payment processor), please contact me.

Your data will never be passed onto anyone, ever.

We will use your contact details in order to communicate with you about your Discover Piano School lessons and for no other reason.